亚马逊5美元以上订单货件提供有效的追踪编码,追踪率至少 95%,2016 年 10 月 12 日起 | 六特网
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亚马逊5美元以上订单货件提供有效的追踪编码,追踪率至少 95%,2016 年 10 月 12 日起

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Dear Seller,

Beginning October 12, 2016, Amazon will require you to provide valid tracking numbers for at least 95% of your shipments on orders greater than $5.00. If you are not already using tracking, China Post Express & Logistic ePacket service (http://shipping.ems.com.cn/) is a potential resource for learning more and signing up.

In addition to an improved customer experience, providing valid tracking numbers for all of your shipments has several benefits:

1.      More likely to get better seller feedback ratings when buyers can track shipments

2.      Fewer buyer messages regarding shipping related issues

3.      Reduced lost shipment costs

4.      Improved conversion

We realize you may need to make changes in your existing shipping processes to meet the new requirement, so packages that are shipped before October 12, 2016, will not be counted toward the valid tracking requirement. After October 12, if you aren’t providing tracking on 95% of your items in a given category, you risk losing your ability to sell non-FBA items.

You can view your current Valid Tracking Rate by category by going to Seller Central,  Performance,  Customer Satisfaction,  Account Health. Tracked packages will count toward your Valid Tracking Rate when there is at least one carrier scan recorded.

Learn more about the new Valid Tracking Rate Policy athttps://sellercentral.amazon.com/gp/help/201817070. If you have questions you about the policy, contact us athttps://sellercentral.amazon.com/hz/contact-us/performance.

This policy does not apply to Fulfillment By Amazon (FBA). If you sell fast-moving, small and light products that are generally priced under $10, you may consider FBA Small and Light program. This is a new program that offers lower fulfillment costs and Amazon will fulfill the orders for you. Learn more about this program athttps://services.amazon.com/fulfillment-by-amazon/small-and-light.htm.

Thank you for selling on Amazon,

Amazon Seller Performance Team

尊敬的卖家:

您好!自 2016 年 10 月 12 日起,亚马逊需要您为至少 95% 在 5.00 美元以上的订单货件提供有效的追踪编码。如果您尚未使用追踪功能,则可以详细了解中国邮政速递物流 E 邮宝服务 (http://shipping.ems.com.cn/) 并进行注册。

提供有效的追踪编码除了可改善买家体验以外,还能为您的所有货件带来以下几点好处:

1. 提高获得较高的卖家反馈评分的可能性(如果买家能够追踪货件)

2. 减少与配送相关问题有关的买家消息

3. 降低货件遗失成本

4. 提高转化率

我们知道您可能会变更现有配送流程以满足新需求,因此,在 2016 年 10 月 12 日之前配送的包裹将不会根据您的有效追踪需求进行计数。10 月 12 日之后,如果您未能为指定分类中 95% 的商品提供追踪功能,那么您将面临失去销售非亚马逊物流商品资格的风险。

您可以前往卖家平台- 绩效- 客户满意度 – 账户状况, 按分类查看您当前的“有效追踪率”。当至少记录了一位承运人扫描时,追踪包裹将根据您的有效追踪率进行计数。

要了解有关新的“有效追踪率政策”的更多信息,请前往:
https://sellercentral.amazon.com/gp/help/201817070。如果您对该政策有任何疑问,请通过以下网址联系我们:https://sellercentral.amazon.com/hz/contact-us/performance。

此政策不适用于使用亚马逊物流(FBA)的货品。如果您销售的一般是单价低于10美金、轻小尺寸并且高销量的商品, 您可以考虑亚马逊物流轻小商品计划。这是一项新推出的低成本物流 服务,亚马逊会配送您的订单。 点击此链接详细了解此项目: https://services.amazon.com/fulfillment-by-amazon/small-and-light.htm

感谢您选择亚马逊作为您的销售平台。

亚马逊卖家绩效团队

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